GateFluxUser Guides

Staff & Vendors

Manage society staff, track attendance, register vendors, and assign work orders.

Overview

  • Staff Management — Add staff, manage roles, and track attendance
  • Vendor Management — Register vendors, manage contracts, track performance
  • Work Orders — Create and assign tasks to staff or vendors

Staff Management

Adding a Staff Member

  1. Navigate to Staff in the admin panel
  2. Click Add Staff
  3. Enter:
    • Name, Phone, Email
    • Role — Guard, cleaner, electrician, plumber, gardener, etc.
    • Hire Date
  4. Click Save

The staff member's profile is created and they can be assigned to maintenance requests and work orders.

Attendance Tracking

GateFlux tracks staff check-in and check-out times automatically when staff members use the gate. Admins can view attendance records per staff member from their profile page:

  1. Open Staff from the admin menu
  2. Click on a staff member's name
  3. View the Attendance tab showing daily check-in/out records

Staff Roles

RoleTypical Responsibilities
Security GuardGate management, visitor check-in/out
CleanerCommon area cleaning
ElectricianElectrical maintenance and repairs
PlumberPlumbing maintenance and repairs
GardenerLandscaping and garden upkeep
Facility ManagerOversees all facility operations

Vendor Management

Vendors are external companies and contractors hired for services like pest control, elevator maintenance, or CCTV installation.

Adding a Vendor

  1. Navigate to Vendors in the admin panel
  2. Click Add Vendor
  3. Enter:
    • Company Name and Contact Person
    • Phone and Email
    • Category — Plumbing, electrical, HVAC, security, housekeeping, landscaping, pest control, elevator
    • Address, GST Number, PAN Number
  4. Click Save

Vendor Statuses

StatusMeaning
PendingVendor registered, under review
ActiveApproved vendor, can be assigned work
InactiveVendor not currently used
BlacklistedVendor banned from future work

Vendor Ratings & Performance

Each vendor profile shows their star rating, total jobs completed, active contracts, and contract value. Use this data to evaluate vendor performance and make informed renewal decisions.

Work Orders

Work orders are tasks assigned to staff or vendors for specific jobs — from fixing a light in the lobby to servicing the elevator.

Creating a Work Order

  1. Navigate to Work Orders in the admin panel
  2. Click New Work Order
  3. Fill in:
    • Title and Description of the task
    • Priority — High, medium, or low
    • Assign To — Select a staff member or vendor
    • Due Date — When the task should be completed
  4. Click Submit

Tracking Work Orders

Use the tabs to filter work orders by status: All / Pending / In Progress / Completed. Click any work order to see its full details, add comments, or update the status.

Work Order Statuses

StatusMeaning
PendingCreated, not yet started
In ProgressWork has begun
CompletedTask finished and marked complete