Dashboard and Reports Guide
Use Dashboard for daily operations and Analytics for reports and export.
Dashboard
Overview
Dashboard gives a live overview of your society. It includes summary cards, financial health, service requests, security activity, and community activity.
When to Use This
- Start-of-day operations review
- Quick check of pending approvals and open requests
- Daily review of collections and outstanding dues
- Monitoring visitor and security movement
How to Use
- Open Dashboard from the sidebar.
- Review top summary cards.
- Check Financial Health metrics and chart.
- Check Service Requests and latest items.
- Check Security Access and Community Activity.
- Use quick action buttons to open detailed modules.
Field Descriptions
Top Summary Cards
- Users / Residents: Total users in your tenant.
- Units / Buildings: Unit and block level summary.
- Collections / Dues: Money collected and pending.
- Other Operational Cards: Role-based key counts.
Financial Health
- Monthly Collected
- Outstanding Dues
- Collection Rate
- Invoices This Month
Service Requests
- Open
- In Progress
- Resolved (7 days)
- Latest List: Recent requests with status and time.
Security and Community
- Visitors Today, Deliveries Today, Pending Approvals
- Announcements, Events, Polls, Amenity Bookings
Example
If pending approvals are high and service requests are increasing, open Gate and Maintenance modules immediately from quick actions and clear urgent items first.
Tips
- Check Dashboard at least twice daily.
- Watch trend direction, not only totals.
- Use quick actions to reduce navigation time.
Common Mistakes
- Ignoring pending approvals until end of day.
- Reading summary cards only without opening detail modules.
- Not tracking overdue trend over multiple days.
Reports (Analytics)
Overview
Analytics provides report-style insights across visitors, finance, complaints, occupancy, and activity. You can export report data to CSV.
When to Use This
- Weekly and monthly management review
- Committee meetings and performance tracking
- Exporting report data for sharing
How to Use
- Open Analytics from the sidebar (`/analytics`).
- Select date range: 7, 30, 90 days, or 12 months.
- Review KPI cards and charts.
- Click Export to download CSV.
Field Descriptions
- Date Range: Reporting window.
- Total Visitors and Approval Rate.
- Collection Metrics: collected, pending, overdue.
- Open Complaints and Resolution Rate.
- Occupancy Rate.
- Complaints by Category.
- Recent Activity.
Tips
- Keep the same date range each month for fair comparison.
- Export before review meetings.
Common Mistakes
- Comparing reports from different date ranges.
- Ignoring overdue data while focusing only on collections.